While utilizing QuickBooks accounting software, users may experience different errors, including QuickBooks Error 12031. This issue often occurs during QuickBooks updates, payroll service refreshes, or network timeouts.
Improper configuration of the firewall or security software can contribute to this error, emphasizing the need for users to ensure proper system and firewall settings. If the configuration is hindering access or flagging QuickBooks as a system threat, delve into this section to gain a deeper understanding of QuickBooks error code 12031.
Users can opt for expert assistance if manual troubleshooting is not preferred, as our technical experts can provide effective solutions to address the issue efficiently. Just dial our Toll-Free Number 1-855-856-0042 for immediate assistance.
Origin of QuickBooks Update Error 12031
Commonly, QuickBooks update error 12031 may originate from numerous elements, as outlined below for your reference.
- If Internet Explorer is not chosen as the default browser then it may interfere with QB desktop’s functioning. Setting Internet Explorer as the default browser is essential for proper operation.
A fundamental cause may be Internet or firewall security settings obstructing the connection or necessary pages for the software to download an update. These settings can inhibit the software's ability to update.
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Fix QuickBooks Error Code 12031 with These Solutions
For users encountering the QuickBooks error 12031 update issue, these are the top two effective processes available to address the issue.
Procedure 1: Adjust Internet Explorer Settings
The initial remedy for resolving this error involves inspecting Internet Explorer settings for any misconfigurations and rectifying them.
Close QuickBooks and open Internet Explorer.
You need to choose the ‘Internet Options' from the ‘Tools' menu.
Next, you have to click on the ‘Globe’ icon on the Security tab.
Ensure the Content advisor is displayed.
Click OK if Disable is shown.
Enter the password and disable Content Advisor.
Move to the Connections tab.
Choose 'Never dial a connection' if the system doesn't use a dial-up node.
Click OK and select LAN settings.
Confirm ‘Automatically Detect Settings’ is checked.
Ensure the use of a proxy server checkbox is clear.
Note the complete Address and Port.
Click OK on LAN settings.
In the Advanced options, select 'Restore Advanced Settings.'
Locate ‘Use TLS 1.0,’ ‘Use TLS 1.1’ & ‘Use TLS 1.2’ in Settings.
Ensure ‘Use TLS 1.0’ is checked, and ‘Use TLS 1.1’ & ‘Use TLS 1.2’ are unchecked.
Press OK and close the window.
Close Internet Explorer, restart the system, and reopen QuickBooks.
Attempt the update.
Procedure 2: Utilizing Safe Mode for QuickBooks Updates
To download and install QuickBooks updates using Safe Mode with Networking, follow these steps:
In the Run window, start by entering 'msconfig' and press Enter.
In the Windows System Configuration window, go to the ‘Boot’ tab and select ‘Boot Options.’
Uncheck the ‘Safe Boot’ checkbox.
Keep the cursor on ‘Apply’ to save the changes, then click OK to close the window.
Conclusion
We've detailed the two effective troubleshooting methods to resolve QuickBooks Error 12031. Additionally, we are also available at our Toll-Free Number 1-855-856-0042 to fix any queries regarding QuickBooks Desktop.
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